About Potts & Associates



James W. Potts, owner of Potts & Associates, has represented and assisted employers in a variety of areas involving employer-employee relations for over thirty years, at first as an employee and then as a business partner and owner. He is a native New Yorker who earned a BA degree in history from California State University at Los Angeles and a Juris Doctorate from the University of West Los Angeles Law School.

During his last year in law school, Potts began working for National Employers Counsel; an employer group that helps companies reduce their unemployment taxes. Potts rose to corporate senior vice president after he successfully introduced new programs to assist their clients in all aspects of human resources.
In 1992, Potts formed JWP Consulting Group and, a few years later, joined forces with Armstrong, an eighteen-year veteran of the industry, who specialized in non-profit employers. Potts, Armstrong & Associates was in the right place at the right time, and began to grow rapidly. In 1999, after viewing the increasingly positive market opportunities and trends, Potts decided to form Potts & Associates and take his organization to a new level.

Throughout his professional years Potts has also attained his Real Estate Brokers License, has facilitated lectures as a Master Teacher for the University of Phoenix for 13 years, is a former Reserve Captain working with the Los Angeles County Sheriff’s Department, and is currently a certified mediator through the Los Angeles County Bar Association, and a published author (Right to Counsel, July 2008).

Associated with the firm is Maria Raygoza, who has worked with Potts for 30 years. Raygoza is the firm’s senior vice-president, reflecting not only her years of dedication but also her capabilities and professionalism in interacting with clients and with state and federal agencies.

Potts & Associates is a broad-based employment consulting firm practiced in unemployment cost control, human resources management, supervisor training, and other critical labor relations areas. Potts represents his clients before the California Division of Labor Standards Enforcement on wage and hour issues, and, in discrimination claims, before the California Department of Fair Employment & Housing and the U.S. Equal Employment Opportunity Commission.

Unemployment costs can be most burdensome to sales and service businesses, that traditionally experience high labor-turnover rates. For such companies, Potts & Associates monitors the hiring process, layoffs, and terminations, ensuring that documentation is adequate to support or deny claims and settle disputes. Potts estimates that the State of California alone overpays unemployment insurance benefits by an average 10 percent, an amount that, recovered, can make a substantial difference to a company’s bottom line. Potential clients are offered a free analysis of their unemployment tax account and an estimate of what they might save by using Potts & Associates services.

In addition to unemployment cost control, Potts & Associates provides human resources directors for companies who prefer to have their Human Resources department outsourced. The Potts & Associates professional, serving as an HR liaison, is able to avoid potential lawsuits by dealing in-house with such labor issues as employee discrimination, harassment, training, hiring, and termination.

Potts & Associates invites your inquiries and looks forward to serving your needs in an area of vital concern to all businesses in the modern, globalized, high-tech-driven economy.